Jewellery Repair & Business Partnerships
Your customers.
Our craftsmanship.
A trusted repair workshop behind the pieces your customers love.
At Noura’s Jewellery, skilled goldsmiths repair gold jewellery inside our Ottawa shop, bringing care, patience and a love of their craft to every piece.
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Trusted by 17 jewellery stores across Canada.
These stores entrust us with their customers’ gold jewellery repairs. We complete the work and return the pieces to the store, ready for them to hand back to their customers.
In-store craftsmanship.
A partnership built on trust.
Our workshop. Your repair partner.
You look after your customers.
We look after their pieces.
When a customer brings you a treasured piece that needs repair, you need a workshop you can rely on. Noura’s Jewellery provides hands-on repair support while you remain the point of contact for your own customers.
Skilled hands. Genuine care.
Our goldsmiths work inside Noura’s Jewellery, caring for each piece as a repair with its own materials, construction and meaning.
Clear agreement before work.
We discuss the proposed repair, estimate, timing and handover arrangements before work begins. No automatic quote or fixed turnaround is promised.
Your customer relationship.
You send the repair work to us. We return the completed pieces to you, so you can manage the handover and continue looking after your customers.
What we repair
Gold jewellery repairs, done at the bench.
From a snapped chain to a worn prong, the everyday repairs your customers bring you are the work our goldsmiths do every day, inside our own Ottawa workshop.
How we work together
From your counter to our workshop.
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Tell us about your work.
Introduce yourself and describe the repairs or collaboration you have in mind.
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Agree on the details.
We discuss assessment, pricing, timing and how pieces will be delivered to and returned from the workshop. Please arrange this with us before sending anything.
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Our goldsmiths get to work.
We carry out the agreed repair inside our Ottawa shop, with care for every piece.
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Back to you. Back to them.
The repaired pieces return to you through the agreed handover, for you to deliver to your customers.
Open to new connections
A place for your next collaboration.
Jewellery retailers, businesses, independent designers and individuals are welcome to get in touch. Whether you need repair support for your customers, help with your own piece, or want to explore another way to work together, we would love to hear your idea.
Every enquiry begins a conversation, not a purchase or an automatic agreement. We confirm what is suitable for your pieces and your needs before proceeding.
Inside our workshop
Care at every step.
Questions from jewellery stores
Do you work with stores outside Ottawa?
Yes. Jewellery stores across Canada already send us their customers’ repairs. We agree how pieces are delivered to and returned from the workshop before anything is sent.
Do you contact our customers?
No. You remain the point of contact for your customers. We return the completed pieces to you for the handover.
How are prices and timing set?
We agree assessment, pricing, timing and handover with you before work begins. No automatic quote or fixed turnaround is promised.
Can independent designers work with you?
Yes. Retailers, businesses, designers and individuals are welcome to get in touch using the form below.
Let’s Work Together
Tell us how we can help.
Share a little about yourself and the work you have in mind. No customer names, payment details or photos are needed at this stage.
Prefer to speak with us? Call 613-680-8883 or email Info@nouras.ca. Visit Noura’s Jewellery at 2651 Alta Vista Dr, Ottawa, ON K1V 7T5.