Paying Noura’s Jewellery is simple and secure. Online orders are paid by Interac e-Transfer, the bank-to-bank transfer every Canadian bank supports, so your card details are never entered on a website. For repairs, custom design and purchases in the shop, we confirm the price and the payment arrangement with you before any work begins. This page explains each case clearly.
Paying for an online order
- Place your orderCheckout on the website in Canadian dollars.
- Send an Interac e-TransferTo info@nouras.ca within 48 hours.
- Payment confirmedWe confirm and prepare your order.
- Shipped or picked upFree insured shipping in Canada, or pickup at the shop.
- Place your order on the website. Prices are in Canadian dollars.
- Send an Interac e-Transfer for the order total to info@nouras.ca within 48 hours, and include your order number in the message.
- We confirm your order by email once your payment is received and the final price and availability are verified.
- Your order ships free and insured anywhere in Canada, or you pick it up at our shop.
Orders that are not paid within 48 hours are cancelled automatically. Full details are in our shipping and returns policy and terms and conditions.
Why Interac e-Transfer
- Secure. The payment is sent from your own online banking; no card number is typed into a website.
- Familiar. Supported by virtually every bank and credit union in Canada.
- No card fees built into the price of the piece.
Repairs, engraving and custom design
For workshop jobs and made-to-order pieces, we agree the scope, price and timing with you before work begins. If a deposit is needed, we tell you up front. If our inspection uncovers additional work, we confirm the revised scope and cost with you before going ahead. Nothing is charged without your approval.
- 1Your idea, sketched together
- 2Design, materials and price approved by you
- 3Crafted with care
- 4Finished, polished and checked
Bullion purchases
Bullion prices follow the market and are updated daily. The price shown when you place your order is verified before we accept it, and bullion is final sale. See buy bullion.
Selling to us
When you sell gold, silver or other items to Noura’s, you are paid on the spot once you accept our offer, in cash, by e-Transfer or by another method you prefer. See sell to us.
Stay safe
- We only ever ask for e-Transfers to info@nouras.ca. If you receive a request to pay any other address, do not send money and call us on 613-680-8883.
- Never send card numbers, banking passwords or identity documents by email, text or chat.
- Pay only for an order you placed and have received an order number for.
Frequently asked questions
Can I pay by credit card online?
Online orders are paid by Interac e-Transfer only.
What happens if I miss the 48-hour window?
The order is cancelled automatically. You are welcome to place a new order.
How do I pay for a repair?
We confirm the price and payment arrangement with you before the work begins. Call 613-680-8883 with any questions.
Questions about paying?
Call 613-680-8883 or visit us at Alta Vista Plaza, Unit 13, 2651 Alta Vista Drive, Ottawa. Open Monday to Friday 10 a.m. to 6 p.m. and Saturday 10 a.m. to 4 p.m.