Watch Repair in Ottawa

From a quick battery change to a full repair, Noura’s Jewellery in Alta Vista Plaza, Ottawa, looks after your watch completely: batteries, straps, bracelets, clasps, links and the movement itself. Bring your watch in and we will look at it with you, explain what it needs and confirm the price before any work or part is replaced, so a favourite watch is back on your wrist instead of in a drawer.

Full watch repair, under one roof

• Battery replacement for quartz watches that have stopped or are losing time.
• Straps in leather, rubber and other materials, fitted to your watch.
• Bracelet sizing: adding or removing links for a comfortable fit.
• Clasps and buckles that have worn, bent or no longer close securely.
• Movement repair: watches that stop, run fast or slow, or stopped after a knock are diagnosed and repaired.
• Crowns, crystals and cases: worn or damaged parts assessed and repaired.

Why a watch stops

A stopped watch is not always a flat battery. Moisture, a knock, dust or simple wear on the movement can all cause a watch to stop or lose time. That is why we look at the watch before replacing anything, so you do not pay for a part that will not solve the problem.

A word about water resistance

Water resistance depends on seals, gaskets, the crown and the condition of the case. Opening a case back, even for a battery, can affect it. Never assume a watch is water resistant after a battery change; ask us what can be checked for your particular watch, and tell us if it has been exposed to water.

Look after your watch

1. Replace a dead battery promptly. An old battery left inside can leak and damage the movement.
2. Keep it away from magnets, extreme heat and hard knocks.
3. Do not operate the crown or pushers under water unless the watch is designed for it.
4. Clean the bracelet gently with a soft brush and dry it well.
5. Keep warranty cards and service records with the watch.

How it works at Noura’s

1. Bring the watch in

   Tell us the make and model if you know it, what changed and whether it has been near water or is under warranty.

2. We look at it with you

   We check the watch and explain what we think the issue is.

3. Price and timing first

   You hear what we recommend and what it costs before any part is replaced.

4. Repaired, checked and handed back

   We check the watch is running properly before you take it home.

Frequently asked questions

Can you change my watch battery while I wait?

Often, yes, depending on the watch. Call 613-680-8883 before you come if timing matters.

Will my watch still be waterproof after a battery change?

Do not assume so. Water resistance depends on the seals and case condition. Ask what can be checked for your watch.

My watch is under warranty. Should I bring it to you?

Tell us first. Work by a third party can affect some manufacturer warranties, and we will advise you before doing anything.