Custom jewellery is a piece made for one person and one story: a pendant with a child’s initial, a ring that holds a family stone, an anniversary gift no one else will ever wear. At Noura’s Jewellery in Alta Vista Plaza, Ottawa, we design it with you from the first idea to the finished piece. You do not need a drawing, only an idea, and nothing is made until you have approved the design, the materials and the price.
- 1Your idea, sketched together
- 2Design, materials and price approved by you
- 3Crafted with care
- 4Finished, polished and checked
What we can design for you

Where a custom piece begins
A custom design can start almost anywhere: a stone you already own, a photo you saved, a shape that means something, a piece you love but want to change, or simply an occasion and a budget. Bring whatever you have. The more we understand how and when the piece will be worn, the better it will be.
The choices that shape your piece
- Metal. Yellow, white or rose gold in 10K, 14K or 18K, or platinum. Each looks and wears differently.
- Stones. Diamonds, coloured gemstones, birthstones or your own family stones.
- Dimensions. Weight, thickness and size affect comfort, durability and price.
- Finish. High polish, matte, textured or engraved.
- Everyday life. A ring worn daily needs a different design from an evening piece.
How custom design works at Noura’s
A design conversation
Tell us your idea, your style, how you will wear it and your budget.
Your design takes shape
We develop the design and agree the metal, stones and dimensions with you.
A complete quote, approved by you
The full price, any deposit and the expected timing are clear before work begins.
Crafted with care
Your piece is made, stones are set and every detail is finished.
Ready for you
We check everything and present your finished piece.

Frequently asked questions
Do I need a drawing before the consultation?
No. Photos, ideas and a budget are enough to start. The design is developed with you.
Can you use my own gold or stones?
Often, yes, after we check their condition and suitability. See jewellery redesign.
How long does a custom piece take?
It depends on the design and any stones to be sourced. We confirm the expected timing with your quote. If you have a date in mind, tell us at the start.
Can I return a custom piece?
Custom and made-to-order pieces are final sale, which is why everything is approved by you before it is made. See shipping and returns.
Design your piece with Noura’s Jewellery
Alta Vista Plaza, Unit 13, 2651 Alta Vista Drive, Ottawa. Open Monday to Friday 10 a.m. to 6 p.m. and Saturday 10 a.m. to 4 p.m. Call 613-680-8883.
